Landlord Question and Answer Forum

I have a tenant in Hawaii she texted my that she sent my 30 notice on 11/21 today is 11/27 it has not been delivered . she send me a tracking number which has no information when I went online to check the status of the delivery. Help ! what do I do ask her to resend it with todays date or do I have to honor the 21st even though I never got it

Let her know she never received it which means it is not valid. The tracking number is not valid! Keep her informed and let her know that new notice will need to be sent.

Posted by Adrien l, PA on Tuesday, November 28, 2017

A text is actually a form of written notification. I don't agree with Adrien's note; if she already text you informing you of the intent to vacate, why would you want her to re-mail a written note when she has texted you this information on 11/27? This will simply create a problem. As a Landlord, I personally prefer electronic notifications (e.g., email and text) over mailing notifications for that specific reason- things can get lost in the mail and you also avoid the argument as to whether the note was actually mailed or not. Email and text works great; if the tenant does not hear back from the Landlord within 24 hours, she will reach out again to ensure you received her note as opposed to a week later since mailing something takes days. Since she didn't notify you of this until 11/27, I think you should inform her that the 30 day notice clock started ticking on 11/27, but I wouldn't ask her to re-mail a note since that is simply not practical (as she is informing you via text of her intent to vacate the property). I hope you find this helpful!

Posted by Darwin Q, AZ on Tuesday, November 28, 2017

yes, I took her text as her notice from Nov 27th, however she is claiming that her noticed was from November 20th when she wrote the letter which I still have not received. basically its a 7 day difference.

Posted by Gabriella J, FL on Tuesday, November 28, 2017