Frequently Asked Questions

In your saved documents, under the lease that was sent for signatures, will show the read receipts.

It will show to whom the lease was sent to and if it was opened yet. It will send the esign email to one tenant at a time, so it will show to whom the esign email is sent to.

Once the first tenant signs, the eSign email is sent to the next tenant and the read receipts will show the next tenants email, and whether it was read or not.

Once all tenants have signed, the signed lease will be sent to you and your tenants.

EzLandlordForms is so confident that our customers will be 100% satisfied that we guarantee your satisfaction with our full refund assurance.

First be sure that you have the latest version of adobe acrobat reader installed from www.adobe.com.
If you are still experiencing difficulties, please click on the Live Help button at the top right corner of the page and we will gladly email you a copy of your preview lease.
Please note: Free members may view any lease but can only print the free basic 2 page residential lease. In order to print a premium state specific residential, vacation or commercial lease, please upgrade to a Pro membership by clicking "Pricing" at the top of the page.

If a Pro Lifetime member adds rental units to their account, they will be auto charged a small fee for these units on the date of the month that they made their first payment. See “How do charges for adding rental units work” for more information.

Please log into your account and hover your mouse over the TENANT SCREENING tab, then click on APPLICANT RESULTS.

When the reports are in the report buttons will be lit in blue and you can click on each button to open each report.

No, a Lifetime Account is paid in one payment for the properties in your account. If you need to add more properties you would need to pay a small fee to be able to have Lifetime Unlimited access for that new rental unit to be added to your portfolio. See “How do charges for adding rental units work” for more information.

Our screening requests will be sent to the applicant.

Once the applicant finishes entering in their information and verifying their identity, the reports are sent directly to your ezlandlordformsaccount.

Mac computers have their own pdf viewer that over-rides the Adobe reader. So, first open the Adobe reader and THEN open the lease from within.

On a free account, forms and documents are only temporarily saved so that you create the forms you need. If you wish to store all of your documents and info on a free account then you can choose our ezCloud Storage option which is a Lifetime Storage plan.

For a one-time cost, this feature will allow users to have lifetime access to the ezCloudStorage feature.

If any of the applicant's information is including a typo, or the applicant entered invalid information they will receive this error message with a number to call. If this is the case,our reps can resume the progress so they can fix the errors, please click on LIVE HELP ONLINE NOW.

If the information was entered correctly, they will need to call the number provided in the error message to be manually verified by transunion.