Frequently Asked Questions

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See all questions in: General Questions Does the applicant receive a copy of the reports?
See all questions in: General Questions My applicant said they are getting an error message when they try to complete the application, what does this mean?
See all questions in: General Questions Only one tenant received the email to Esign. Why didn’t the others get it?
See all questions in: General Questions I downloaded the lease and the addendums are not completed, what do i need to do?
See all questions in: General Questions How much do Pro accounts cost?
See all questions in: General Questions Can I change the wording of a document?
See all questions in: General Questions I purchased PRO, how come i cannot get my pro document?
See all questions in: General Questions How do I cancel my free trial membership?
See all questions in: General Questions I have a signed authorization and a filled application from the prospective tenant, how can i screen them without involving them?
See all questions in: General Questions When I am creating documents, how do I add my property and Tenant infomation to the list?

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Feature Spotlight: Why do I need A Lease Package?

Those basic leases you can find in office supply stores or buy from online vendors can look appealingly cheap and easy, but chances are, they don't meet all of the legal requirements for binding leases in your state. If you entrust your rental property to a stand-alone lease, you may not be fully protected, especially if you wind up in court with your tenant over a contract dispute.

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