Frequently Asked Questions

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See all questions in: General Questions There are two black dots or lines on the document when I print, why?
See all questions in: General Questions I am filling out a denial and need to know what credit bureau you use to run the screenings?
See all questions in: General Questions Only one tenant received the email to Esign. Why didn’t the others get it?
See all questions in: General Questions I'm using a Mac and my documents aren't opening properly?
See all questions in: General Questions When I am creating documents, how do I add my property and Tenant infomation to the list?
See all questions in: General Questions I have a signed authorization and a filled application from the prospective tenant, how can i screen them without involving them?
See all questions in: General Questions I have a Pro membership and cannot view or print my Lease?
See all questions in: General Questions I purchased this lease for 29.95, how come i cannot edit it anymore without paying again?
See all questions in: General Questions I received an email that my applicant completed the tenant screening, where are the reports?
See all questions in: General Questions How come i cannot edit my lease? Why is the edit button gray?

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Feature Spotlight: Lease Packages

In most states, a simple lease is not enough to fulfill all applicable legal requirements. Our system not only alerts you to the additional documents that are needed in your state, but it also allows you to add these documents to your lease. Simply make your selection from various addenda, disclosures and from an array of other helpful forms to make sure your lease package is complete.
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