Frequently Asked Questions

Our tenant screenings are run by TransUnion.

Many of our documents are now editable. Look for the Edit Document link next to documents in the library to find editable documents. You can also create your own custom documents with any content you choose.

If there is an error or something that you would like to see changed or added to a document, please write to us on the contact us page.

When sending out a lease for Electronic signatures, the edit button is disabled.

This is because it is illegal to allow any changes to a signed document.

To edit the lease, you will want to click on COPY AS TEMPLATE FOR NEW LEASE and resend for signatures by clicking on FINISH AND VIEW or SAVE AND VIEW and by choosing ESIGN.

Free accounts allow users to print any of our free forms (see our Free Documents page), use our free resources (such as the Landlord Forum, our directory of Real Estate Investing Clubs, our Real Estate Investing Articles Library, and much more), test drive our Pro document builders, and preview our Pro forms. Pro accounts allow users to print or email our Pro forms, in addition to our free forms.

When creating the additional documents there will be [autofill:] brackets- those will be filled in automatically from the lease.

There can also be [custom:] brackets- those will need to be filled in manually by clicking on EDIT to the right of the additional document title in step 7.

You will want to remove and replace with the information.(For example: [custom:number of days allowed]. You will replace by deleting the brackets andreplacing with the number of days allowed.)

First be sure that you have the latest version of adobe acrobat reader installed from www.adobe.com.
If you are still experiencing difficulties, please click on the Live Help button at the top right corner of the page and we will gladly email you a copy of your preview lease.
Please note: Free members may view any lease but can only print the free basic 2 page residential lease. In order to print a premium state specific residential, vacation or commercial lease, please upgrade to a Pro membership by clicking "Pricing" at the top of the page.

Yes. When creating a Lease, each screen is temporarily saved by hitting the "next step" link at the bottom, however you must click save and view if you wish to save and come back later.

Mac computers have their own pdf viewer that over-rides the Adobe reader. So, first open the Adobe reader and THEN open the lease from within.

Go to "Leases" and select "Add Existing Lease." Fill out the form, and then when you create a document, you will see the property and Tenant in the list.

Our Esign emails will be sent out one-tenant-at-a-time. So, once the first tenant signs and agrees, the esign email will be sent to the next tenant. So on and so forth.

When all tenants have signed, the landlord and all tenants will receive the email with the signed agreement.

The landlord will also be able to download the signed agreement from their ezLandlordforms account.