Frequently Asked Questions
Adobe Reader is needed to view and print the documents you create with EZLandlordForms.
You can download and install this software for free by visiting the
Adobe Reader download page.
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General Questions
I have a signed authorization and a filled application from the prospective tenant, how can i screen them without involving them?
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Our screening requires the applicant to fill out the screening rental application, verify their identity, agree to the terms of service and agree to the reports being sent to the landlord.
Thereis no way to screen without the applicant being involved using our tenant screening service.
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General Questions
How do I cancel my free trial membership?
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Please be aware that there are absolutely NO obligations with a free membership. You will never receive a bill, so there is really no need to cancel.
Note: If you do not want to receive email updates and product improvement newsletters, simply go to your profile and un-check the email option.
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General Questions
I am filling out a denial and need to know what credit bureau you use to run the screenings?
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General Questions
I have a Free membership and am not able to view my Lease.
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First be sure that you have the latest version of adobe acrobat reader installed from www.adobe.com.
If you are still experiencing difficulties, please click on the Live Help button at the top right corner of the page and we will gladly email you a copy of your preview lease.
Please note: Free members may view any lease but can only print the free basic 2 page residential lease. In order to print a premium state specific residential, vacation or commercial lease, please upgrade to a Pro membership by clicking "Pricing" at the top of the page.
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General Questions
How much do Pro accounts cost?
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We offer a short-term Pro account for $9.99 for non-leasing documents, and $29.95 for all documents, which gives users one month to create, edit and print forms. We also offer long term accounts, starting at $39.95 for a six month account, for more active landlords and property managers.
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General Questions
How come i cannot edit my lease? Why is the edit button gray?
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When sending out a lease for Electronic signatures, the edit button is disabled.
This is because it is illegal to allow any changes to a signed document.
To edit the lease, you will want to click on COPY AS TEMPLATE FOR NEW LEASE and resend for signatures by clicking on FINISH AND VIEW or SAVE AND VIEW and by choosing ESIGN.
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General Questions
I have tried to download my Lease but I am unable to read it?
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For Mac Users:
Open Adobe Reader manually, and from within Adobe Reader go to Open File, select your lease, and open it.
Make sure that you have a current version of the Adobe Reader installed on your computer. If you do and you still are unable to access your Lease, try downloading the Foxit Reader at http://www.foxitsoftware.com/pdf/rd_intro.php.
Please note that Foxit is not compatible with Mac computers.
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General Questions
Do you offer Tenant Screenings?
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Yes to run a screening click on the TENANT SCREENING tab, you will choose the options andclick on SEND REQUEST.
All you will need is the applicant's name and email, and our systemwill send the applicant a request.
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General Questions
I'm using a Mac and my documents aren't opening properly?
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General Questions
When creating a Lease, can I save the Lease and come back later?
If you still have a question about how to use the site, you can
contact ezLandlordForms.